BigSwerte Terms and Conditions – Philippine Players

1Introduction and Acceptance

These Terms and Conditions form a legally binding agreement between you and BigSwerte regarding your use of the website at bigswerte.best and all associated services. By accessing the BigSwerte platform, submitting a registration form, making a deposit, or placing a wager, you confirm that you have read, understood, and agreed to these terms in their entirety.

BigSwerte may update or replace these terms at any time. When a significant change is made, BigSwerte will endeavour to notify members through the platform, but it remains your responsibility to review the current version before continuing to use any service. Ongoing use after a revision is posted constitutes acceptance of the updated terms.

These terms should be read alongside the BigSwerte Privacy Policy and the Responsible Gaming guidance. Those documents form part of the overall agreement between BigSwerte and its members.

2Eligibility and Account Registration

BigSwerte is intended solely for adult players. To register and use any BigSwerte service, you must:

• Be at least 18 years of age at the time of registration.
• Be legally permitted to participate in online gaming in your jurisdiction.
• Provide accurate, complete, and current personal information during registration.
• Not hold more than one BigSwerte account at any time.
• Not register on behalf of, or in the name of, another person.

BigSwerte reserves the right to request identity verification at any stage. This may include government-issued identification, proof of address, or payment verification. Failure to provide satisfactory documentation may result in withdrawal restrictions, account suspension, or permanent closure.

If BigSwerte discovers that a member provided false information, was under 18 at registration, or holds multiple accounts, any associated balance may be forfeited and the account will be closed without notice.

3Account Security and Member Responsibility

Your BigSwerte account is personal to you. You are fully responsible for all activity carried out using your credentials, including any wagers placed, deposits made, and withdrawals processed.

• Choose a strong, unique password and update it if you suspect it has been compromised.
• Never share your BigSwerte username, password, or one-time verification code with any other person.
• Do not allow another person to access your BigSwerte account for any reason.
• Log out after each session, especially on shared or public devices.
• Notify BigSwerte support immediately if you believe your account has been accessed without authorisation.

BigSwerte cannot be held responsible for losses arising from unauthorised access where the member failed to protect their credentials. Any account suspected of being used by multiple individuals may be suspended pending review.

4Deposits, Withdrawals, and Payments

BigSwerte processes account transactions in Philippine pesos (PHP). Deposits and withdrawals may be available through methods such as GCash, Maya, GrabPay, Coins.ph, InstaPay or PESONet bank transfer, BDO, BPI, UnionBank online banking, and Visa or Mastercard cards, subject to current availability and account status.

The following payment conditions apply to all BigSwerte members:

• Payments must be made using accounts or cards registered in the member's own name.
• Third-party payments are not permitted. Any deposit traced to an account not matching the registered member may be reversed.
• Minimum and maximum deposit and withdrawal amounts are displayed in the BigSwerte wallet and may vary by method.
• Processing times depend on the chosen method and cannot be guaranteed by BigSwerte.
• BigSwerte reserves the right to request supporting documentation before releasing a withdrawal.
• Funds that appear to originate from unlawful activity will not be processed and may be reported to relevant authorities.

A deposit into a BigSwerte account does not guarantee the ability to withdraw an equivalent amount where active wagering requirements or account reviews apply.

5Game Rules and Wagering

All BigSwerte games involve chance and a mathematical house advantage. No strategy, system, or previous result guarantees a winning outcome. By placing a wager on the BigSwerte platform, you acknowledge the following:

• Game outcomes are determined by the rules and systems of the selected game provider.
• BigSwerte displays current table limits, payout information, and game rules within each game or information panel. These are the authoritative figures for each session.
• Placing a wager is a voluntary action by the member and constitutes acceptance of the displayed terms for that round.
• Where a technical error or malfunction affects a round result, BigSwerte will investigate and may void the affected round. The decision of BigSwerte in such cases is final.
• Wagers that have been confirmed and accepted cannot normally be cancelled or altered.

BigSwerte does not guarantee continuous availability of any specific game or table. Games may be temporarily unavailable due to maintenance, provider decisions, or regulatory requirements.

6Promotions and Bonus Conditions

BigSwerte may offer promotions, bonuses, or special campaigns from time to time. Each promotion is governed by its own specific terms, which take precedence over this general clause in the event of a conflict. Before participating in any BigSwerte promotion, members must read and understand the applicable conditions including:

• The qualifying deposit or wager amount required.
• The wagering requirements that must be completed before a bonus or related winnings can be withdrawn.
• The eligible games or sections that count toward any requirement.
• The expiry date and time within which conditions must be met.
• Any maximum withdrawal limit applied to promotion-related winnings.

BigSwerte reserves the right to cancel, modify, or withdraw any promotion at any time. Attempts to exploit a promotion through coordinated wagering, multiple accounts, or other prohibited methods will result in forfeiture of the bonus and may result in account closure.

7Prohibited Conduct

BigSwerte maintains a fair environment for all members. The following actions are strictly prohibited:

• Using automated software, bots, macros, or any other tool to interact with BigSwerte games or systems on your behalf.
• Colluding with other members to gain an unfair advantage in any game.
• Opening multiple accounts to exploit promotions or circumvent account restrictions.
• Providing false personal information or identity documents.
• Using the BigSwerte platform for any activity that is unlawful under Philippine law.
• Engaging in abusive, threatening, or harassing behaviour toward BigSwerte staff or other users.
• Attempting to reverse-engineer, intercept, or otherwise interfere with BigSwerte systems or data.

BigSwerte may suspend, restrict, or permanently close any account where prohibited conduct is suspected or confirmed, and may withhold or forfeit balances associated with that account where permitted by applicable law.

8Account Suspension and Termination

BigSwerte may suspend or close a member's account at its discretion, including but not limited to situations involving: breach of these terms, suspected fraudulent activity, unverified identity, requests from regulatory authorities, or inactivity over an extended period. Where an account is closed for a breach, any applicable balance may be held pending investigation and may be forfeited where permitted.

A member may also request the closure of their own BigSwerte account at any time by contacting support. Upon closure, pending wagers may be voided depending on their status. BigSwerte will endeavour to return any eligible confirmed balance after applicable checks are completed.

9Responsible Gaming Obligations

BigSwerte takes responsible gaming seriously. Every adult member is encouraged to:

• Set a fixed PHP budget for each BigSwerte session and stop when that limit is reached.
• Use only discretionary entertainment money, never funds needed for household costs, bills, or savings.
• Avoid chasing losses by increasing wagers after unfavourable outcomes.
• Take regular breaks and pay attention to time spent on the platform.
• Seek help from appropriate support services if gaming becomes difficult to control.

BigSwerte provides a dedicated Responsible Gaming resource accessible through the footer of every page. Members may use available tools to set deposit, session, or wager limits, or to request a temporary or permanent self-exclusion. BigSwerte will endeavour to process self-exclusion requests promptly.

10Limitation of Liability

BigSwerte provides its platform on an "as available" basis and does not guarantee uninterrupted or error-free access. To the maximum extent permitted by applicable law, BigSwerte shall not be liable for:

• Loss of winnings caused by technical failures outside BigSwerte's reasonable control.
• Losses arising from unauthorised account access where reasonable security obligations were not met by the member.
• Decisions made by members based on game history, result patterns, or third-party wagering advice.
• Indirect, incidental, or consequential losses connected to the use or inability to use the BigSwerte platform.

Nothing in these terms limits BigSwerte's liability for fraud, death, or personal injury caused by its own negligence, or any liability that cannot be excluded under applicable Philippine law.

11Intellectual Property

All content on the BigSwerte platform, including text, logos, graphics, game assets, interface elements, and structural design, is the property of BigSwerte or its licensors. Members may not copy, reproduce, distribute, modify, or create derivative works from any BigSwerte content without prior written permission. Using BigSwerte branding or content for commercial purposes without authorisation is prohibited.

12Privacy and Data Use

BigSwerte collects and processes personal information in accordance with its Privacy Policy. By registering, members consent to the collection of account, transaction, and usage data as described in that document. BigSwerte uses collected data to manage accounts, process transactions, prevent fraud, meet regulatory obligations, and improve the platform. The Privacy Policy is accessible from the footer of every BigSwerte page.

13Governing Law and Disputes

These BigSwerte Terms and Conditions are governed by the laws of the Philippines. Any dispute arising from the use of the BigSwerte platform should first be raised with the BigSwerte support team, who will endeavour to resolve the matter in a reasonable timeframe. If a resolution cannot be reached, further steps will be determined in accordance with applicable Philippine dispute resolution procedures.

14Contact and Support

If you have any questions about these BigSwerte Terms and Conditions, wish to raise a concern, or need to report an account issue, please contact the BigSwerte support team at support@bigswerte.best. Include your registered email address and a clear description of your query to allow the team to assist you efficiently.

For information about safer gaming options, visit the BigSwerte Responsible Gaming page linked in the footer.